Shipping policy
SHIPPING POLICY
Order processing
All orders are processed within 2 to 3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email once your order has shipped.
Estimated delivery times
- United States: 4 to 7 business days
- Canada: 5 to 8 business days
- Europe: 3 to 5 business days
- Australia and New Zealand: 5 to 8 business days
- South America: 7 to 14 business days
- Asia: 7 to 12 business days
- Africa: 7 to 12 business days
These are estimates and exclude any customs or clearance delays.
Tracking
You will receive a tracking number by email once your order has shipped. If you don't see tracking updates within 5 business days of receiving the number, contact us at support@sedarly.com.
Order cancellation
Orders begin processing immediately, and we may be unable to accommodate cancellation requests after an order is placed. Once your order arrives, you may initiate a return per our Refund Policy.
Lost or missing packages
Please verify your shipping address before submitting your order. We are not liable for orders delivered to incorrect addresses provided at checkout. If our records show our error, we will reship at no charge.
Customs and duties
International orders may be subject to customs fees or import duties levied by the destination country. These charges are the responsibility of the customer.
Contact
Alotrop LLC, trading as Sedarly
support@sedarly.com
30 N Gould St Ste R, Sheridan, WY 82801, United States