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What are the shipping times?
What are the shipping times?
Orders are usually delivered within 5–8 business days. You’ll get tracking details once your order ships, and we recommend ordering early so your decor arrives well before Christmas.
What is your return policy?
What is your return policy?
Every order comes with a 30-day money-back guarantee, no questions asked. If you’re not completely happy with your purchase for any reason, just reach out within 30 days of delivery and we’ll give you a full refund.
Can I put it on a shelf or does it have to hang?
Can I put it on a shelf or does it have to hang?
It’s designed mainly for wall mounting and comes with all the hardware you need, but you can also stand it on a sturdy shelf, mantel, or table leaned against the wall. Just place it near a power outlet so you can plug it in.
How does it light up?
How does it light up?
It uses energy-efficient LED lights powered by the included adapter, so there are no batteries to buy or replace. Plug it in and it gives off a bright, warm glow that you can leave on all season while using very little power.
Can I use it outdoors?
Can I use it outdoors?
Yes, it’s suitable for both indoor and outdoor display, so you can hang it on a porch, a front door area, or a covered patio. For outdoor use, we recommend a sheltered spot away from direct rain and standing water, and keeping the power adapter and plug connection protected from moisture. This helps the lights stay bright and last longer.